summary of contents

How & Why Teams Work
    Team Roles - Belbin Self Perception
    Communicating in Teams
    Creating Common Frames of Reference
    Team Development
    The Role of the Team Leader

Managing Teams
    Motivating People
    The Art of Coaching
    Delegating without Abdicating

Understanding Behaviour
    Personality Type - Myers-Briggs Indicator
    Understanding the effect we have on others
    Recognising and Valuing differences in people

Working With Other Teams
    Managing change at work
    Managing relationships between teams
    Seeing the wider picture - building trust